In today’s fast-paced world, providing a top-notch client experience is more important than ever. With so many options...
Leveling Up to Luxury Standards
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Experience Articles
How To Mistake-Proof Your Virtual Consults In 8 Steps
Many aesthetic businesses have found themselves pivoting to virtual consultations for their Plastic Surgery services...
“How To Have An Exceptional Front Desk Experience In A COVID Era”
Is your front desk service lacking? As an aesthetic business owner, normal business operations equate to a day already...
Cultivating World-Class Standards
You probably already know that I transitioned into the aesthetics world from the LUXURY end of the hospitality...
Personalized Appreciation Is A Must For Your Aesthetic Business
To create strong and loyal client relationships, you must invest in the relationship. When your clients observe you...
Focusing on Client Retention Vs. Client Acquisition
In a world full of crazy current events, you are likely doing your best to go about normal business operations as much...
Creating Client Convenience with Texts!
𝗖𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝗖𝗹𝗶𝗲𝗻𝘁 𝗖𝗼𝗻𝘃𝗲𝗻𝗶𝗲𝗻𝗰𝗲 𝐰𝐢𝐭𝐡 𝐓𝐞𝐱𝐭𝐬 I have never heard a client complain because scheduling their appointment,...
Since We Can’t Travel, Let’s Journey Map!
𝐒𝐢𝐧𝐜𝐞 𝐰𝐞 𝐜𝐚𝐧'𝐭 𝐭𝐫𝐚𝐯𝐞𝐥, 𝐥𝐞𝐭'𝐬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 𝐌𝐚𝐩! Customer experience is one of the MOST CRUCIAL ways you can...
Cultivating Client Relationships during COVID
𝐂𝐮𝐥𝐭𝐢𝐯𝐚𝐭𝐢𝐧𝐠 𝐂𝐥𝐢𝐞𝐧𝐭 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬 (𝘌𝘷𝘦𝘯 𝘞𝘩𝘪𝘭𝘦 𝘠𝘰𝘶𝘳 𝘋𝘰𝘰𝘳𝘴 𝘈𝘳𝘦 𝘊𝘭𝘰𝘴𝘦𝘥) As uncertainty abounds and your business is...
Alleviating Client Concerns Amidst COVID…..
If you have not already, you should communicate the steps your medical spa is taking in light of COVID-19 to protect...
Price & Product Are DEAD…Welcome to the Relationship Economy
As competition gets stiffer by the year in the Aesthetic Industry, practices and medical spas need to pivot their...